jukadi jukadi.com



Introduction Terms and Conditions

These terms and conditions Please read these terms and conditions carefully, they contain important information on limitations of liability and dispute resolution

Special Terms and Conditions

We have tried to make these Terms of Use (the "Terms") as easy as possible to understand using plain language. To make it easier for you to understand the text without a problem, we will use some definitions from time to time. When you first use the definition, we'll type it in bold so you can see it clearly. If we use it again in the context of these Conditions, it will appear in quotes (unless it refers to the plural we, I, the possessive plural, you or you, or the plural we). In the context of the Terms, the following terms have the following meanings:

Affiliate means any of our affiliate marketing companies, including those companies that may make reservations through their websites;

Customer Support Agent means

(1) one of our customer support service providers or a Group Member

(2) the customer support service providers of our Affiliates (including any persons acting on their behalf)

(3) any persons acting as customer support service providers on our behalf or for Group Member )Suppliers)

Reservation means that you make a hotel reservation, or book a trip, or a place to stay, such as apartments, villas, etc.

Reservations mean hotel accommodation reservations, leisure trip reservations, property reservations, or car reservations, including those reservations that are part of a package offered by us and Group Members from time to time;

The pronouns we, I, the subject, or the possessive pronoun of the plural speaker means website jukadi.com

You and You mean the person or company of the end customer who is browsing our information or making “reservations”

The Terms show you those terms on which you can:

access information about Reservations (Our Information) provided by us and our Suppliers, Affiliates or Customer Support Agents about all reservations made on the Platform Reservation Completion Information

Please read these Terms carefully before you start browsing our information and/or making a reservation. We suggest that you print a copy of these Terms for future reference.

By browsing our information and/or making a reservation, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you should not use our information, contact our Customer Support Agents, or make any reservations.

Other applicable conditions

These Terms also refer to additional regulations and restrictions, including the cancellation policies of suppliers of the Reservations (Regulations), that may apply to your reservation. These Regulations will be made available to you before you complete a Reservation, and any Reservation will be made under those Regulations as described on the Booking page. Please read these Regulations carefully. If you are booking on behalf of anyone else, you are responsible for notifying them of these Regulations and making it clear that they will be bound by them.

We reserve the right to refuse access to our Information, Hotel Reservations, or any reservation on the Platform jukadi.com at any time and for any reason, in our sole discretion, including but not limited to violation of these Terms.

Changes to these Terms

We may revise these Terms at any time by amending this page and will post the updated version online from time to time.

Please check this webpage whenever you make a Reservation for any changes we may have made, as those changes are binding on you in all respects, except for any Reservations you made prior to the date of the last change (see top right). The Terms in force at the time you make the Reservation will apply to that Reservation.

The purpose of our information

Our Information is provided solely for the purpose of assisting you in compiling travel information, determining the availability of Hotel Reservations or any reservation on the Platform, making legal Reservations, or otherwise contacting one of our customer support agents.

You may not use our information for any other purpose unless we agree otherwise in writing.

Conditions for making a reservation

As a condition of making a reservation, you acknowledge that:

1.    You are at least 18 years old

2.    You are authorized to enter into a legally binding agreement with us and with the relevant supplier(s) of Reservations

3.    You will make Reservations only for you or other people for whom you are authorized to make such Reservations (the other people)

4.    You will notify such Other Persons of these Terms (as we may update from time to time) and of any other applicable terms that apply to the Booking

5.    that all information you provide (including any information you provide on behalf of “other people”) regarding your reservation is accurate, complete and current

6.    You will abide by the Acceptable Use Policy below

 Acceptable Use Policy

When accessing our information, you agree to refrain from the following:

1.    Using Our Information for any commercial purpose

2.    or make any fictitious, fraudulent or speculative “reservations” or any reservation made in anticipation of demand

3.    access, monitor, or copy any of Our Information using a web crawler, crawler, snapper, or any other automated means or any manual process for any purpose without our express written permission

4.    violate the restrictions in the cookie exclusion headings found in Our Information, or bypass other standards used to prevent, limit or circumvent access to Our Information

5.    take any action that, in our sole discretion, could unreasonably or disproportionately burden our corporate infrastructure;

6.       or placing a direct link to any part of Our Information (including, without limitation, the purchase path of any Travel Products) for any purpose without our express written permission

7.   Frame, copy, or otherwise include any part of this Our Information on any other website without our prior written permission

Third Party Links

Our Information includes links to other websites and resources provided by third parties. These links are provided for your information only and do not imply an endorsement of the materials on these other sites or resources.

We have no control over the contents of these sites or resources and, in particular, are not responsible for the privacy policy or any other practices of these sites.

Pay for your reservation

When you submit a Booking Request, you authorize us to facilitate Booking Reservations on your behalf.

When you will pay for the Reservation depends on whether or not you will pre-pay for the Reservation (Prepaid Reservation), and you will be notified of this prior to completing your Reservation.

Please note that taxes and fees vary between the two payment options. Tax rates and foreign currency exchange rates may vary between the time of the “booking” and the time of the actual use of the “hotel reservation” or any service reservation on the Platform.

Coupons may be available but are always subject to their own terms and conditions. If you want to use a voucher, it can be applied to 'Prepaid Reservations' only.

Prepaid Reservations ("instant payment")

You will be charged for Prepaid Reservations when you make a Reservation. You authorize us to make a Reservation at the total price of the Reservation which includes the price of the Reservation, as offered by the Affiliate, plus any additional tax refund fees, any taxes, service charges, any taxes levied on our Services, and any additional reservation charges imposed by the Affiliate. Separately.

 If prepayment is required to make your Reservation or you have chosen to pay at the Time of Reservation, the total price will be charged to your credit card by: (i) paymob company that collects such payments on behalf of one of our Group Members, and/or on behalf of a Hotel Reservation provider, (ii) a travel service provider directly, or (iii) an Affiliate that does business on our behalf or on behalf of a Member by the group.

Pay later

If you do not have to pay the Booking in advance, you can choose to pay later at the time you use the Booking.

If you choose this Pay Later option, the applicable Hotel Reservation resource will receive the value of the Reservation in the local currency at the time you use the Reservation.

Additional information

Some banks and credit card companies charge a transaction fee to account holders when the institution that issued the card and the location of the merchant are in different countries (depending on the definition of the card brand, eg. Visa, MasterCard, and American Express). The bank or any other entity conducting the financial transaction shall determine the currency exchange rate if any, and any other financial transaction fees. The institution that issued the card may apply this fee as a charge to the cardholder's account. When the card-issuing institution charges such fees, the fees will be mentioned in a separate line item from the transaction value on the credit or debit card statement. This means that the value number on your credit or debit card statement may differ from the number shown on the Booking Invoice Summary page for the reservation made under Our Information. If you have any questions about these fees or any foreign exchange rates applicable to your reservation, please contact your bank.

Some accommodation suppliers may require you and/or Other People to present a credit card or cash deposit upon check-in to cover any additional costs during your stay. This security deposit is not linked to any payment made by us for the Booking.

Cancel or change your reservation

The Regulations indicate the applicable cancellation period during which you can cancel or change the Booking (Cancellation Period). In limited cases, some Reservations cannot be changed or canceled after they have been made and will be indicated in the cancellation policy for that particular hotel as an example.

 You may cancel or change a Prepaid Reservation during the Cancellation Period if this is not prohibited, but you will pay the applicable cancellation or change fees as described in the cancellation policy for that particular.

If you are permitted to cancel or change your reservation but do not do so before the Cancellation Period has expired, you will be responsible for paying a cancellation fee equal to the nightly rate(s) applicable to the Hotel Reservation / Hotel Reservations, taxes, or refund fees Taxes (as applicable), service charges, and any additional booking fees charged separately by our Affiliate (Cancellation Penalty) whether or not you use the Hotel Reservation.

If you do not show up on the first night of the Reservation, but plan to check-in for the following nights, you must confirm this to the Affiliate prior to the date of the first night of the reservation term. Failure to do so will result in the Reservation being canceled and you will be charged a Cancellation Penalty.


About hotels Please note that we cannot guarantee reservations of more than 8 rooms with any of the accommodation suppliers during the same stay dates (group booking). If you make a Group Reservation online, we may cancel that reservation and charge you any cancellation fee set out in the Regulations. If you pay a non-refundable security deposit for a Group Reservation, this security deposit will be charged.

Fraudulent bookings

If any Reservation (including any payment cards associated with the Reservation) appears to be related to or is, any suspected fraud, suspicious or exploitative activity, we or our Affiliate may cancel any "Reservation" associated with your name or email address. In addition, we may check any credit card used to pay for the Booking (by advance transfer). If you or any credit card holder used to pay for a Booking engages in any fraudulent activity, we reserve the right to take necessary legal action against you, and you and/or the cardholder will be responsible for any losses we incur, including litigation fees and damages. To discuss canceling the Reservation, please contact the Affiliate.


If your Hotel Reservation is offered in addition to another travel product (such as a flight or cruise) (Linked Package or Travel Agreement), the Affiliate that offered you that Package, or the first travel item in the Linked Travel Agreement, is He will be responsible for any changes or responsibilities related to this Package or the Associated Travel Agreement.


Except as provided below regarding tax liability on the amount we hold for our Services, you acknowledge that we will not collect taxes for payment to the appropriate tax authorities. Accommodation and leisure travel suppliers charge us certain fees, including, where appropriate, tax amounts. Accommodation suppliers are responsible for paying applicable taxes to the appropriate tax authorities. The Tax Refund Fee that we charge for Prepaid Reservations is the discretionary taxes (eg sales tax, use tax, occupancy tax, room tax, stamp duty, value-added tax, etc.) The extent of taxation and appropriate taxation varies by location.

You acknowledge that we provide you with services to facilitate making “hotel reservations” or any reservation or service on the Platform jukadi.com for a fee. We reserve the Service Fee as compensation for the Booking Execution service. Service fees vary depending on the cost and type of the Hotel Reservation. Some jurisdictions impose sales tax, local use tax, and/or hotel occupancy on amounts we collect for our services (service fee and/or facilitation fee). Actual tax amounts on our Services will vary based on the rates in effect at the time of your actual use of the Hotel Reservation.

You acknowledge that in certain countries such authorities may impose additional sales taxes, and/or local taxes for the use and/or occupancy of the hotel (eg tourism tax), which must be paid locally. You are solely responsible for paying these additional taxes.

International flights

It is your responsibility to ensure that you comply with the applicable conditions of entry to foreign countries, to ensure that your travel documents, such as passports and visas (transit, work visa, tourist visa, etc.) are correct and that any other conditions of entry to foreign countries are complied with.

Our provision of Hotel Reservations, in particular for international destinations, does not mean that we represent or warrant that travel to such destinations is recommended or risk-free, and we are not legally responsible for any damages or losses that may result from travel to such destinations or any destination We present it on the platform. We recommend that you review the travel guide for foreign countries in your country for more information.

Evacuation responsibility

We and the Suppliers will use reasonable efforts to update Our Information to ensure its accuracy. However, it is the suppliers of Reservations who provide us with Our Information. Accordingly:

1.       Our Information may be changed, improved, modified or deleted at any time, and the information may not be available or change at any time without notice and without any liability to us or the Platform jukadi.com

2.       We fully disclaim any liability for errors or inaccuracies in Our Information (including, without limitation, rates for Hotel Reservations or Reservations in general, photographs of flights, properties or hotels, listings of hotel amenities, and general descriptions of the hotel )

3.       We do not guarantee the availability of certain "hotel reservations" or any reservation on the particular platform

4.       We make no guarantees that Our Information will be suitable for any particular purpose

5.       The hotel ratings shown in Our Information are general guides only and we do not guarantee the accuracy of these ratings

6.       The inclusion or presentation of any Hotel Reservation does not constitute our endorsement or recommendation of such Hotel Reservation; We do not include or recommend any reservation on the Platform.

7.       Disavow all guarantees and conditions sent by our information, services or any email we are free of viruses or other harmful components, and all our information

8.       Services are provided "as they are" without guarantee of any kind.

9.       We expressly reserve the right to correct any error in pricing and/or “bookings” made under the wrong rates. In this case, we will give you, if possible, the opportunity to keep your Reservation, but at the revised rate, or you can cancel your Reservation without penalty.

Our responsibility to you jukadi.com

We are not responsible for the following:

Acts, errors, omissions, representations, warranties, breaches, or negligence of any Affiliate, Hotel Reservations' suppliers or service providers on the Platform

or for any personal injury, death, material loss, or any other losses or costs arising there from.

We will not be responsible or refund if any of the following occur:

1.       delay

2.       Cancellation

3.       Overbooking

4.       strike

5.       the majeure force

6.       Any other reasons not under our direct control

7.       We will also not be liable for any additional expenses, defaults, delays, redirects, or acts of any government or authority.

To the fullest extent permitted by applicable law, neither we nor Group Members shall have any liability for any direct, indirect, punitive, incidental, special or consequential losses arising out of, or in any way connected with:

Your access to "Our Information"

Delays in or inability to access Our Information (including, without limitation, any computer viruses, information, software, and websites linked to this Website)jukadi.com, "Reservations")

Whether this liability results from negligence, contract, tort, strict liability, consumer protection law, or otherwise, even if we have been advised of the possibility of such damages.


1.    You agree to defend and indemnify us and the Member Group, and any of our employees, directors, and agents, against any claims or causes of action, claims, refunds, losses, damages or penalties; penalties, or any other costs or expenses of any kind or nature including, without limitation, reasonable accounting, and legal fees, provided by third parties as a result of:

2.    Your violation of these Terms

3.    or your violation of any laws or rights of a third party

4.    or your use of Our Information

Intellectual property rights

Our “Information” (including, but not limited to, prices and availability of “Reservations”) is owned by us or its suppliers and providers.

Although we agree that you may use Our Information to make limited copies of your itinerary and any other information in connection with the Booking, you agree not in any other way to modify, copy, distribute, transmit, display or perform, reproduce, publish, license, create derivative works from, assign, sell or resell any information, software, products or services associated with Hotel Reservations and Our Information and/or include them.

Copyright and trademark notices

prepare data Open Street Map geo maps used are proprietary to the Open Street Map contributors and are available under the Open Database License (ODbl(

Applicable law

These Terms are governed by the laws of the Arab Republic of Egypt, and hereby, you agree that the exclusive jurisdiction and venue for all disputes arising from these Terms or related to the use of Our Information shall be the courts of Hurghada, Red Sea Governorate or Cairo Governorate, Republic of Arabian Egypt. The use of Our Information is not authorized in any jurisdiction where all provisions of these Terms do not apply.

Where is the place where the company is located Paymob company collects your payment and debits your card, the laws applicable during this payment process will be the Egyptian laws? You agree that the Egyptian courts are competent to hear and decide any dispute arising out of any payment made by Paymob.


We and the suppliers are committed to customer satisfaction, so if you have a problem or dispute, we will endeavor to resolve your concerns. If we fail to do so, you may file claims as described in this section.

You agree to give us the opportunity to resolve any disputes or claims relating in any way to Our Information, Reservations made to us, any dealings with Customer Support Agents, any Reservations, or anything made by us (claims) from By contacting us via the customer service data provided to you when making your reservation. If we are unable to resolve such Claims within 60 days, you may seek compensation through arbitration or small-claims court, as set out below.

Any and all Claims will be adjudicated by binding arbitration, not in court, but you may bring Claims on an individual basis in small claims court if it has jurisdiction. This includes any Claims you have against us, our affiliates, suppliers of travel services, or any companies that provide products or services through us (and that benefit from this arbitration agreement). This also includes any Claims that arose prior to your acceptance of these Terms regardless of whether prior versions of these Terms required arbitration.

There is no judge or jury in arbitration, and court review of an arbitral award is limited. However, the arbitrator can award on individual basis damages to the court itself (including statutory damages, attorneys' fees, and costs), and these Terms must be applied and enforced as a court would.

Arbitrations shall be conducted by the Egyptian Arbitral Tribunal under its own laws, including “consumer laws.” Payment of all claims filing fees, administrative fees, and arbitrators’ fees shall be subject to the laws of the Egyptian Arbitral Tribunal, except as provided in this section.

You agree that no joint venture, partnership, or employment relationship exists between you and us or any as a result of these Terms or your access to Our Information.

We may transfer our rights and obligations under these Terms to another organization, but this will not affect your rights or our obligations under these Terms. You may also transfer your rights or obligations under these Terms to another person if we agree to this in writing.

To the extent permitted by applicable law, you agree that you will file any claim or cause of action arising out of, or in connection with, your access to or use of Our Information within two (2) years of the date on which such claim or cause of action arose or The entitlement to either of them, otherwise the right to one of them will be irretrievably forfeited.

If any part of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the other provisions will not be affected or invalidated in any way. Failure or delay by us to enforce any provision of these Terms at any time shall not waive our right to enforce the same or any other provisions of these Terms in the future.

These Terms (and any other terms and conditions referred to in them) constitute the entire agreement between you and us with respect to our Information and any of our Reservations, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and between us in connection with our Information and/or our Booking. Any hard copy of these Terms and any notice given in electronic form may be used in legal or administrative proceedings based on or to the same extent relating to these Terms, and are subject to the same terms as other business documents and records originally created and maintained in printed form.

The pseudonyms of companies, products, people, characters, and/or data mentioned in Our Information are not intended to represent any real person, company, product or event.

All rights not expressly granted in this Agreement are reserved.

Our company details

jukadi.com office is located jukadi.com

Prepare jukadi.com LLC is a company registered in the Arab Republic of Egypt at the Egyptian Investment Authority

Last revision: August 16, 2021